Payment Policy

Effective Date: January 15, 2025

At Diamondregall, we prioritize secure, seamless, and user-friendly payment options to enhance your shopping experience. This Payment Policy outlines the accepted payment methods, transaction security, and other essential details.

1. Accepted Payment Methods

We offer a range of secure payment options to ensure convenience and flexibility:

  • Credit Cards: Visa, MasterCard, American Express.
  • Debit Cards: Payments using major debit cards are accepted.
  • PayPal: A trusted payment platform for secure transactions.
  • Other Methods: Additional payment options may be available during checkout.

2. Payment Security

  • Encrypted Transactions: All payment transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology, ensuring your sensitive financial information is protected during transmission.
  • Secure Gateways: Payments are processed through reputable third-party gateways to safeguard your details from unauthorized access.

3. Full Payment Requirement

  • Payment Completion: Full payment is required at the time of purchase.
  • Order Processing: Orders will not be processed or shipped until payment is successfully completed and authorized.

4. Currency

  • Displayed Prices: All prices on the website are listed in the currency specified during checkout.
  • Currency Conversion: If you are paying in a different currency, conversion fees may be applied by your bank or payment provider. Check with your payment provider for details.

5. Payment Issues

If you experience any issues while making a payment:

  • Contact Us Promptly: Reach out to our customer support team at contact@diamondregall.com or call (509) 464-0101 to resolve the issue.
  • Resolution Assistance: Our team will work with you to identify the problem and ensure your order is processed without unnecessary delays.

6. Contact Information

For questions about payments or assistance with your transaction, please contact us:

  • Email: contact@diamondregall.com
  • Phone: (509) 464-0101
  • Address: 17448 W Meadowview Ln, Nine Mile Falls, Washington (WA), 99026

At Diamondregall, we are committed to providing a secure and seamless shopping experience. Thank you for choosing us for your jewelry needs!