Sales Terms and Conditions

Effective Date: January 15, 2025

Welcome to Diamondregall, where your satisfaction is our priority. By making a purchase on our website, www.diamondregall.com, you agree to the following Sales Terms and Conditions. Please read these terms carefully to ensure a seamless shopping experience.

1. Price Changes

  • Price Modifications: All prices listed on our website are subject to change without prior notice.
  • Product Availability: We reserve the right to modify, update, or discontinue products at any time.
  • Final Pricing: The price at checkout is final for your purchase, even if adjustments occur later.

2. Payment Methods

We offer secure and convenient payment options for your purchases:

  • Accepted Methods: Major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal.
  • Payment Requirements: Full payment is required at the time of purchase.
  • Secure Transactions: All payments are processed through encrypted gateways to ensure your financial data is safe.

3. Order Confirmation

  • Confirmation Email: After placing an order, you will receive an email confirming your purchase details, including order number, items, and payment summary.
  • Shipment Notice: An order confirmation email does not guarantee shipment. If an issue arises, such as product unavailability, our team will contact you promptly to resolve it.

4. Shipping Information

  • Delivery Options: We provide multiple shipping methods, including standard, expedited, and priority shipping.
  • Costs and Delivery Times: Shipping fees and delivery times vary based on the chosen method and destination. These details will be displayed during checkout.
  • Carrier Delays: While we strive for timely delivery, we are not responsible for delays caused by third-party shipping carriers or customs processes.
  • Tracking Information: Once your order is shipped, you will receive a tracking number to monitor your package.

5. Order Cancellations

  • Cancellation Period: Orders can be canceled within 12 hours of placement, provided they have not been shipped.
  • Post-Shipment Policy: Once an order is shipped, cancellations are no longer possible. You may initiate a return after receiving the product if it meets our Return and Refund Policy.
  • Contact for Cancellation: To request a cancellation, email us at contact@diamondregall.com or call (509) 464-0101.

6. Refunds and Returns

7. Product Descriptions and Accuracy

  • Details and Images: We make every effort to provide accurate product descriptions and images. However, slight variations may occur due to lighting, screen settings, or manufacturing processes.
  • Corrections: If you find discrepancies in a product’s description or price, contact us immediately for clarification.

8. Limitation of Liability

  • No Guarantees: While we strive to ensure the accuracy and quality of our products and services, Diamondregall is not liable for indirect, incidental, or consequential damages resulting from your use of our website or purchases.

9. Customer Support

Our dedicated customer support team is available to assist you with any questions, concerns, or issues related to your order.

  • Email: contact@diamondregall.com
  • Phone: (509) 464-0101
  • Address: 17448 W Meadowview Ln, Nine Mile Falls, Washington (WA), 99026

Thank you for choosing Diamondregall. By adhering to these terms and conditions, you help us provide a smooth and enjoyable shopping experience. We look forward to serving you with elegance and excellence!